The Best SaaS SEO Checklist for Creating Optimized Content
11 strategies for your SaaS SEO checklist to help turn casual website visitors into high-quality leads.
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SEO is one of the most effective channels to invest in for your SaaS. With SEO leads having a closure rate of 14.6% compared to 1.7% for outbound leads, you know it’s a good investment to make. It’s highly scalable and in the long-term beats payback periods of other channels, such as PPC or outbound marketing.
In fact, 70% of online marketers say that, for generating sales, SEO is better than PPC. As SaaS businesses move from growth at all costs to sustainable growth, SEO is a must for driving new biz MRR.
Search Engine Optimisation isn’t just about reaching #1 or seeing a huge increase in website traffic—it’s also about the real-world impact on your business. We see this every day with results for the SaaS brands we work with, like:
If you’re looking for a scalable way to increase SQLs, activations, and long-term SaaS growth, SEO is the way to go. That’s why we created this SaaS SEO guide, complete with actionable techniques you can use right away, like:
But before we go into detail about those, let’s cover the basics:
SaaS SEO is aimed at helping Software as a Service brands create a recognized customer growth engine. It combines various techniques such as the four customer awareness stages, growth loops, jobs-to-be-done framework, switch moments, and more.
There are also different types of content when it comes to SaaS SEO. For example, depending on the stage of the funnel, there will be different needs and different styles of content to better deliver what the potential customers are looking for.
So, for the Top of the Funnel, content like:
will be exactly what the users will be looking for in this awareness and discovery stage.
For the Middle of the Funnel, landing pages, webinars, and product videos will be more useful.
Finally, to effectively guide users toward making a final purchase decision, you’ll need SaaS SEO content specifically designed for the Bottom of the Funnel. This content should be persuasive and compelling, helping users to take the desired action: purchase. So, case studies, demos, and free trials are great examples of content for this stage.
Last but not least, when it comes to SaaS SEO there are some key SaaS SEO metrics SaaS businesses should consider:
You want to drive new MRR through SEO, not just vanity metrics like clicks or rankings. SEO is probably the best channel you can invest in for long-term ARR growth for your SaaS, for a multitude of different reasons.
The efforts you put in today will continue way into the future. This is different from investing in paid ads because once you stop investing, you stop getting the benefit.
Take a look at the graph below. SEO starts slow but exponentially gets better, both in terms of more customers and a lower Customer Acquisition Cost (CAC), whilst PPC ramps up faster but has a CAC and number of customers glass ceiling—it’s finite.
Long-term “investors” are those who win the market they are operating in over time.
You don’t need a huge amount of capital investment to start your SaaS SEO channel compared to other activities—like investing in paid ads.
For example, one SaaS we work with is investing over $400,000 per month in Google Ads, and they achieve the same results for less than 5% of this cost through SEO. As a result, SEO has the lowest payback period.
The content you create to build an SEO growth engine can be repurposed for other channels.
For example, you can share the same content on social media, via email marketing to your user base, on online communities, repurposed into other types of content like YouTube videos and infographics.
The biggest benefit of investing in SEO is that it compounds over time, and outweighs the possibility of spending millions on paid advertising.
Hopefully you’re now convinced that investing in SEO for your SaaS is an important pillar of your go-to-market strategy.
Where do you get started?
Here are a few basic steps you can take in order to kick-start building your SaaS SEO growth channel.
Align internally on which go-to-market motion you are primarily focusing on: self-serve, SMB, or Enterprise. It will directly correlate with your ACV. This changes your whole approach so you need to align on this first. Let’s look at each of these go-to-market motions:
Self-Serve: This focuses on providing a streamlined, user-friendly experience for customers to discover, sign up, and start using a SaaS product without requiring much (or any!) human interaction. It often involves a low-touch sales approach and aims to capture a large number of customers through self-service platforms.
SMB (Small and Medium-sized Businesses): Tailored towards serving small and medium-sized businesses. It typically involves a mix of self-serve options and some level of human touch, such as customer support or account management. The goal is to cater to the unique needs of SMBs while maintaining a balance between automation and personalized support.
Enterprise: Focused on selling to large enterprises and corporations. It involves a high-touch sales approach with dedicated account executives, customized solutions, and extensive relationship-building. The sales cycle is often longer and requires more personalized engagement to address complex needs and decision-making processes.
Depending on which go-to-market motion you choose it will indicate which SEO metrics you should focus on. However, here are a few more questions that will help you set the correct goals for your approach.
When setting your SaaS SEO goals, here are some questions to consider:
By considering these questions, you can set meaningful and actionable SaaS SEO goals that align with your business objectives and target audience.
The most important thing in this step is to truly understand who your target audience is. And to do that, buyer personas are what you need to create.
Buyer personas are fictional representations of your ideal customers, based on market research and data. These personas provide deep insights into the needs, preferences, and behaviors of the people who buy your product. By understanding your audience on a personal level, you can tailor your SEO efforts to resonate with them and drive meaningful engagement while attracting new customers.
Buyer personas will help you identify the keywords, search terms, and topics that are most relevant to your audience. By aligning your content with their interests and pain points, you can create valuable and targeted content that ranks higher in search results.
Additionally, understanding your personas’ demographics, interests, and online behavior can guide your decisions on website design, user experience, and content distribution channels.
Ultimately, this deeper understanding of your customers allows you to deliver a more personalized and engaging experience that resonates with their needs, resulting in better SEO performance and business growth.
Interview customers to understand how they are currently using your product. Gather as much data as possible. Work with your product team, PMM, sales, and data teams to establish the most important use cases.
💡 Pro tip: check out yours and your competitors’ G2 profiles and read customer reviews. More often than not, they’ll tell you what jobs they are trying to get done, and the different use cases that they value.
💡🔥 Pro, pro tip: analyze product metrics for each use case and track the E2E funnel so you can analyze ARPA, MRR Churn, and ultimately LTV by use case/job to be done.
💡🔥🚒 Pro, pro, pro tip: Take it even further and track sales velocity to create exponential revenue growth by focusing on the right topics.
Map out content ideas based on your research using the customer awareness framework. Product aware, solution aware, problem aware, and problem unaware (ICP content).
This keyword research will form the basis of your SEO strategy and content roadmap.
You can do this in a multitude of different ways, such as:
💡 You can check out different SaaS keyword research methods in our free guide.
Additionally, it’s always good to understand that each stage of the funnel will have different keywords.
Understanding the differences between these keyword types helps optimize your keyword research by tailoring keywords to meet the needs and intent of users at different stages of the buying journey.
Based on our experience here at Skale, Google ranks topics and not keywords. This is key to driving sure-fire growth through SEO because you can’t easily rank singular keywords. Figure out which topic makes the most sense in relation to product-market fit, ease, and KPI potential.
Here you’ll want to outline all the possible pages that can be made, their traffic potential, awareness stage, map potential conversion to demo rates, and referring domains needed to rank each topic.
Now augment with ICE prioritization by topic in order to prioritize where you first put efforts for the biggest MRR upside.
Part of your content marketing strategy should include digging into the top results in Google. Spend at least 2 hours on each page understanding concepts such as search intent, content structure patterns, NLP keywords, featured snippet & schema opportunities, etc.
E-E-A-T stands for Experience, Expertise, Authoritativeness, and Trustworthiness. It is a set of criteria used by Google’s search algorithms to evaluate the quality and credibility of web content.
In order words, it’s what Google looks at when deciding which content to rank. In other words, something you should really be paying attention to.
The most recent addition to Google’s E-E-A-T is the last E, which stands for Expertise. So, how can you add this to your content?
You can do this by interviewing experts (subject matter experts, or SMEs) in your niche and working with top-league SaaS-experienced content writers.
Additionally, building trust with your audience is essential. This can be done by having clear and transparent communication, displaying customer testimonials or reviews, and ensuring the security and privacy of user data.
By focusing on building E-E-A-T in your SaaS SEO content, you increase the likelihood of attracting organic traffic, establishing credibility in your industry, and ultimately driving conversions.
Don’t cut costs on content creation at all—it’s a core part of growing a long-term SaaS SEO channel.
By focusing on specific pages that have the potential to generate quick improvements in search rankings and organic traffic, you can achieve early successes and build momentum for your overall SEO strategy.
How do you know which pages will give you quick wins? Consider the following factors:
Current ranking and traffic: Identify pages that are already ranking well in search results but have the potential to climb higher with some targeted optimization––remember, the first spot is always the goal. These pages may already be attracting organic traffic, and optimizing them further can help drive even more visibility and engagement.
Low-hanging fruit opportunities: Look for pages that have the potential to quickly improve their rankings with minimal effort. This could include optimizing meta tags, improving keyword targeting, enhancing on-page content, or fixing technical issues that may be holding them back.
Once you’ve identified these pages, focus on optimizing them by implementing SEO best practices, such as:
These early successes can provide valuable insights and serve as a foundation for further SEO efforts and long-term optimization strategies.
You need to build authority to the content you’ve published, by having other websites link back to yours. Without links, you will not be able to build a scalable SEO growth engine.
We’ve proved this a multitude of times at Skale by securing 1000s of links to a myriad of different SaaS brands. Check out how we managed to get a €1 cost per signup for HappyScribe through strategic SaaS link building.
Here are some SaaS link building tactics to get you started:
💡 Want the full list? Check out our SaaS link building guide here.
This step is critical, because if you don’t have a strong foundation to build upon, then you won’t be able to scale your SaaS SEO channel. Alongside improving on-page SEO and off-page SEO, you need to work with a Technical SEO expert and get your website into serious shape.
A few things you can do are:
💡 Lucky for you we’ve put together a technical SEO guide for you to get this job done. Take a look at it here.
This is important because your marketing budget is being scrutinized and it’s finite. You need to prove to your CEO or the Board that not only can you drive positive results, but that the payback period or CAC:LTV ratio is within an acceptable range.
This said, do understand that on average with every SEO action, there is a 3-month lag to it impacting—so keep this in mind when measuring your SaaS SEO channel’s ROI.
Well, there are a few steps to get started—but in reality, there are many more things that you need to do. So below we’ve put together 7 SaaS Growth Tactics you can start considering today.
We’re working with some of the biggest names in SaaS to drive serious growth through SEO, and we’re going to let some secrets out of the bag.
Here are 7 things to keep in mind if you’re serious about using SEO as a business growth tactic.
Psst, keep them a secret! 🤫
Don’t simply spend all of your time creating content for problem-aware and problem-unaware audiences. Ensure you’re also building out content for solution-aware audiences who have an almost-immediate need to use your SaaS product.
These pages will not just have high signup rates, but the signup-> customer conversion rate will be higher both in terms of rate and velocity.
Examples of types of keywords you can include:
|Maker/Creator/Builder||Survey maker Form builder Presentation maker|
|Templates||Social media templates Sign up form template Email templates|
|Software/Tools||Generative design software Email marketing tools OKR software|
As mentioned before, the only way to seriously grow a customer acquisition channel is to design a growth model. So you need to do the same for SEO.
How? Here’s the simple version:
🏹 See how to conduct a full SaaS Keyword Research here.
Now you have the growth model built, you can find where the growth opportunities lie by selecting which topic is the easiest to rank, has the biggest upside, and is most closely related to your product (ensure high signup and signup->customer conversion rates). You can use some basic statistics on the data set you just created.
Pro tip: you can automate the model so it’s up to date through different Google Analytics, Google Search Console, and Ahrefs data connectors.
There’s no point reinventing the wheel or failing for the sake of failing. Get a head start by digging into competitor strategies through tools like Ahefs, SEMRush, and Google itself.
Here are a few questions you can ask yourself:
Remember, what you find should be insights and used as inspiration. You cannot assume all these websites have it figured out—and traffic doesn’t correlate with revenue! It’s a quality game at the end of the day.
💡Oh, and we wrote a guide on it here. Check it out!
Think about where people are switching from before using your SaaS solution for the job to be done.
We can look at two main categories of switch moments:
These are customers unhappy with their current SaaS solution so they begin searching for alternatives. For example, if someone is unhappy with Mailchimp, then they’ll search in Google for “Mailchimp alternatives”. This keyword has a search volume of 9,100 globally per month! 🤯
💡 Pro tip: you can even rank for “your SaaS brand alternatives”, to dissuade your own customers from churning. Take a look at what Zendesk did – they created a band called “Zendesk Alternative” and ranked it for this search term!
There are still prospects using a pre-cloud solution to solve their current job to be done. For example, they might still be doing everything in Excel, so “job + excel templates” would be an interesting angle to look into in order to capture these people and educate them there is a better way.
How to find these switch moments?
Spend time interviewing your customers and asking them how they used to do their job before using your SaaS solution. You can also take a peek at your own and competitor G2 reviews.
Links are really hard to earn nowadays, and there are a couple of ways you can do this, apart from forming content collaborations, with your SaaS by building in growth loops.
Here are a few examples of what other SaaS brands are doing with their link building strategies:
First, Mixpanel is giving away free usage of their product if you embed a Mixpanel badge somewhere on your website. Not only are they getting a link back to increase their DR, but they are also getting a tonne of brand exposure for their product. It’s not just a link growth loop, it’s also a brand marketing growth loop.
Second, Typeform is adding a link outside of their form embed code. So as people embed a Typeform on their website (e.g. a contact us form), they are automatically getting a link back.
Not only are they getting links to their website, but they are also personalizing the link so it relates to a core use case: forms, surveys, quizzes, or polls.
Third, Oliva, a mental health SaaS, is asking customers to mention them on their careers page when they’ve signed up as a customer. They promote Oliva as a benefit to their current and future employees.
If your SaaS has a direct benefit to another company’s employees, then you could leverage this tactic in partnership with your Customer Success team.
💡 Itching for more SaaS link building tactics? Check out 22 of them here.
Here’s an underutilized tactic, which when you read seems pretty obvious.
Everyone who’s signed up for your product or newsletter could be your community—but they need nurturing. Perhaps you’ve heard the new “community-driven growth” buzzword, it’s got something to do with this.
You can leverage your community to create content in different ways.
Here are a few of our favorite examples:
1. Maze leveraged their community to create 100s of templates to help people activate their product. They also rank in Google for longtail keywords and capture people with a high motivation to sign up and pay for their product.
2. Pitch are working with their community to create presentations on different topics. These presentations don’t just create brand awareness through social sharing, but they also rank in Google for a range of different topics.
Not only are they leveraging their user base to create content, but they are also doing co-marketing with other brands in the space where they have an ICP overlap, where they create presentations and Pitch promotes.
3. Maze are also working with their community to gather expert quotes. Not only does this improve the quality of the content they are producing, but it also helps with E-A-T metrics so that Google sees them as an expert and authority on the subject they are publishing content on.
Gone are the days when you can simply outsource a piece of content to a freelance writer who has zero subject matter expertise. You need to speak to and include experts in all content you create. The best and easiest way to do this is through your community.
Here’s a brief explanation of how you can measure SaaS SEO ROI and some tools that can help (or you can try our SEO ROI tracker):
💡 Remember that SEO ROI is not solely about immediate revenue. It can also encompass long-term benefits such as brand visibility, customer acquisition, and customer lifetime value.
Because sooner or later your finance team will come knocking on your door asking you to defend your SEO investment budget and understand the results you are bringing to the table.
There are a few things you need to keep in mind when effectively measuring your SaaS SEO channel’s efficacy:
When you do something (secure a link, publish a piece of content, optimize an existing page, etc), it takes on average 3 months to see an impact. So you need to factor in a 3-month lag from action -> result.
For example, if you’re a SaaS company looking to increase organic traffic—you’re unlikely to bag the top spot on search engine results pages in the first month of your SEO campaign.
You cannot look at a snapshot data view of customers in the same month of SEO investment. Instead, you need to start doing a cohort analysis looking at how signups or leads convert over a period of time of up to 12 months from the signup creation date.
The easiest way to model this is to predict the number of customers each month, having gathered data from an organic search cohort from > 12 months ago.
It’s not like PPC where you cut your spend and the whole channel collapses. You need to be able to articulate this in your model and tell the story to your senior leadership team, that the effort you invest into day compound and stick around in the long run.
💡 Want a template to measure ROI? Swipe the one we made here.
SaaS SEO is different from other types of SEO for many reasons. Here are a few that stand out in my experience.
First, SaaS has 3 different key go-to-market motions:
For example, going after Enterprise deals is not the same as going after freelancers.
Second, compared to other industries like e-commerce, there are longer sales cycles, so the way you attribute success is different—and the type of content your produce needs to support the entire sales cycle, from lead generation to influencing opportunities in the sales pipeline.
Normally, there is also a larger top of the funnel that can be opened, vs. content just focusing on transactional search intents, so you can focus on the key pain points of your target audience.
Depending on your go-to-market strategy, generally, there are two funnels: an AARRR funnel (pirate), and a sales GTM funnel. Each one has different lagging and leading indicators of success.
💡 Learn more about the different SaaS funnel types in our comprehensive guide here.
Third, people are using your software with a job to be done. You really need to map your product features and benefits to the JTBD framework to understand the jobs people have (AKA use cases), and which of these jobs correlate to higher ARPA and lower MRR churn rates, and thus higher LTVs. This will enable you to focus on jobs where you have better PMF and can therefore grow faster and more efficiently.
Check out the jobs to be done canvas:
Fourth, people buying SaaS are often switching from one solution to another. It can be from a cloud or non-cloud-based solution.
For example, a cloud-based solution could be Google Sheets, or it could be another SaaS software they are looking to migrate away from. A non-cloud-based solution could be using paper, and we want to convince people they should instead be doing this in their computer browser.
Want to learn more about switch moments? Jump right to the relevant section here
Ultimately, SaaS SEO is a special kind of breed but, when roadmapped properly, it will give you long-term results that no Google Ads, Affiliate Marketing, or other PPC campaign will give you.
Long-term benefits of SEO for SaaS companies:
CTR by SERP position: source
Prioritizing SEO allows SaaS companies to achieve sustainable and long-term growth that other marketing strategies can’t guarantee.
SaaS SEO is a great channel, but it combines a myriad of disciplines to make it work effectively. You need a team of tech, content, growth, and outreach experts to truly make it work.
In order to reap the full rewards of SaaS SEO, you must remember:
However, if you follow the tactics we’ve given you, SEO can be an incredible way to power growth and generate leads for your SaaS. Creating content your users love is also a great way to connect with them and encourage further engagement with your business.
And if you need help getting started, you can always enlist the help of a SaaS SEO agency along the way.
There are several key SaaS SEO metrics you can track to stay on top of your KPIs. The top four are revenue (for overall performance), organic ROI (for measuring returns), visibility & search engine rankings (for measuring keyword strategy effectiveness), and conversions (for measuring strengths and weaknesses). By tracking all four, you can be sure you’re getting the most value from your SaaS SEO roadmap.
SEO can be the number one demand gen channel for most SaaS brands where there is already demand to be captured. It’s a compounding growth channel, so the investment today still impacts the bottom line years into the future. The ROI is, therefore, much better than investing in other growth channels such as paid acquisition (PPC).
Content marketing is a great way to build a connection with users, even before they officially sign up to use your product. SEO content is simply content that is optimized to connect with the right audience in the right way, by offering them information they were already looking for. By answering FAQs and providing users with informative posts related to your product offering, you can build brand awareness and showcase your product in an organic way.
To save time creating a SaaS SEO strategy, consider working with a specialized SaaS SEO agency that can provide predictable results and industry-specific knowledge, like Skale. They can help streamline your SaaS SEO roadmap by leveraging their experience in optimizing SaaS websites and understanding the unique challenges and opportunities in the SaaS market.
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